Every Missed Call Gets A Text Back in 60 Seconds

Six triggers, from first call to referral

Six moments cover a roofing job start to finish. Each one names what has to happen for the text to fire and how fast it goes out.

• The message for a missed call or a new inquiry, timed to go out within 60 seconds.
• The appointment confirmation text, sent the moment a homeowner books an inspection.
• The day-before reminder and the arrival-window text that goes out 30 to 60 minutes before the rep shows up.
• The review request, sent the same day or the next morning while the job is still fresh.
• The referral ask, timed for 3 to 5 days after the job is done.
• The three consent and opt-out rules to set up before turning any of it on.