[Playbook] The Missed Call Text-Back Playbook
The Call That Goes To Voicemail Doesn't Have To Lose The Lead
Your phone rings during a job, nobody picks up, and within a minute the caller gets a text asking what they're seeing.
Someone with a mold concern is scared and calling more than one company the same afternoon. If the first call goes to voicemail, most of them dial the next name before anyone calls back.
Someone who hears your voicemail at 7 p.m. still gets an answer from you before they try another company.