What's inside

Five moments, mapped out and ready to use

Five moments cover a lead's first path through your business, from the call that goes unanswered to the review request after the job is done. Each one sets the message that goes out and when.

  • The reply that goes out within sixty seconds of a missed or after-hours call.
  • The message for a new website inquiry, sent the moment the form comes in.
  • The appointment confirmation, plus the day-before and day-of reminder.
  • The message that asks for a review once the job is marked done.
  • The four rules that keep every text legal, including consent and an opt-out on every message.
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Two pages. Load the five messages once and they go out on their own.