What's inside
Three ways to ask, and when to use each one
One rule sets the timing, three scripts cover text, email and the in-person ask, and two more sections cover how to answer once a review is posted and how to make sure it happens after every job.
- The timing rule: ask right after clearance is confirmed and the job is done, not weeks later.
- The exact text to send the same day the job finishes.
- The follow-up email to send if that text goes two days without an answer.
- The line to use for an in-person ask at the final walkthrough.
- How to reply to a negative review without sounding defensive.
- How to build the same-day text into your CRM so it fires on its own.
Two pages. Keep it with whoever talks to the homeowner last, on-site or on the phone.